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Parts Support

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As production systems become more efficient, the impact of having a machine down is greatly magnified. Any interruption to work flowing through the shop can have a significant impact on operations. Mazak's substantial and continuous investment in spare parts fulfillment ensures the fastest possible reaction to the unexpected to keep your facility running smoothly.

Mazak maintains $65 million in inventory within our spare parts department. This enormous investment includes over 52,000 unique parts encompassing every aspect of our machines. As a result, we achieve 97% same day shipping, as well as after hours shipping.

Furthermore, we guarantee lifetime parts support on every Mazak CNC machine. This means that our quick response to parts requests not only applies to machines purchased over the past several years, but also to those that have been providing reliable performance for several decades.

  • $65 million parts inventory
  • Over 52,000 unique part numbers in stock
  • 97% same day shipping, and after hours shipping
  • Factory-direct experienced part specialists
  • Lifetime CNC part support

Maximum Ordering Convenience

For maximum convenience to all manufacturers, Mazak accepts parts orders via phone, fax, email and the Web. Our extended-hour call center operates six days per week, making it extremely easy to reach an experienced parts specialist.

PartsWeb is our online parts ordering system designed to offer an experience on par with top consumer e-tailers. Users can search for parts by number or description and easily access information on pricing, availability, order status and shipment tracking. All web-based orders receive a 3% discount and transactions are simplified through the ability to pay via credit card.

  • 24-hour access to parts information online
  • Part number searches
  • Part prices and availability
  • Online ordering, status and tracking
  • 3% discount for web orders
  • Print order acknowledgement
  • After hours emergency part shipping service registration